Contact Us

Moving Foward Together, One Step at a Time

“We’re here for you.” That phrase gets thrown around pretty casually these days, but at New Directions, it takes on a deeper, stronger meaning because of the depth and strength with which we support all our members, employers, providers and partners.

Employee Assistance Program
Individuals and Families

Call us: 800-624-5544
For live chat and confidential email:
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Student Assistance Program
Individuals and Families

Call us: 855-340-6487
For live chat and confidential email:
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Managed Behavioral Health
Individuals and Families

For benefit information, call the number on the back of your insurance card.
Autism Help Line: 877-563-9347
General Inquiries: 800-528-5763
Click for more resources >


For benefit information, please call the number on the back of the member’s insurance card.
Log in to WebPass >
Call us: Florida providers: 866-730-5006
All other providers: 888-611-6285
Email us:
To Join Our Network >

Performance Solutions

Call us: 816-237-2399
Email us:
Get Product Pricing >

Autism Resource Program

Call us: 877-563-9347

For Sales Inquiries

Let us know how we can show you that together is the way forward.
Sales: 855-340-6297 or


Search our opportunities > and submit your interest in joining our team.
For other inquiries, please email us at


PO Box 6729
Leawood, KS 66206-0729

* If you are or believe you may be experiencing a medical emergency, please dial 911 for emergency services.

* If you or a family member need immediate assistance, please call us: 800-528-5763.

* When sending email, be aware that you are sending information across the Internet. Please do not send medical or personal information via non-secure email. By submitting your email, you acknowledge that you understand that we cannot guarantee the privacy of information sent or received in this way.

* For TTY/TDD service for hard of hearing and deaf callers, please call 800-528-5763.

* For assistance in a language other than English please call 800-528-5763 and inform the agent you need language assistance.

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