Want to join our MBH network?
If you're interested in helping empower members to lead healthier and more productive lives, we invite you apply to join our managed behavioral health network.
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Application Process
Apply to the network by completing the online application for individuals or facilities.
Click the following steps to find out more about the process once you've applied.
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Application
Once you have completed the online application, you will receive an email from Provider Relations confirming that your application has been submitted. The Provider Representative for your area will review your application and supplemental documentation. If there are any questions or concerns, the Provider Representative will reach out to you. If the application is complete, the Provider Representative will advance your application.
Membership Committee
Your application will be summited to a membership committee. If you are denied at Membership Committee, you will receive an email notifying you that you have been added to the waitlist until further review. If you are approved at Membership Committee, you will receive an email notifying you that you have been moved to the next stage and that you should receive a contract shortly.
Contracting
You will receive an email from AdobeSign asking you to sign a contract and review the fee schedule. You can electronically sign the contract and hit the “submit” button to return the contract. The contract will not be counter-signed by New Directions until your credentialing is complete.
Credentialing
You will receive an email notifying that your application has been sent to the Credentialing Team for processing. The team will review your CAQH application, licensure, education, malpractice insurance, work history, and other details as applicable. Then your credentialing file will be submitted to the Credentials Committee that meets monthly. This process can take up to 180 days to complete. If there are any questions or concerns regarding your credentialing information, a Credentialing Representative will reach out to you. If you are denied at the Credentials Committee, you will receive a letter in the mail regarding the steps to follow for appeals and fair hearing. If you are approved at the Credentials Committee, you will be moved to the next stage for finalizing.
Finalizing
Welcome to the New Directions provider network! If you have any questions, please contact your Provider Representative. You will receive an email with a welcome letter. You will receive another email from AdobeSign with a countersigned contract to keep for your records.
Accepted License Types for MBH
Alabama
- CRNP
- DO
- LBA
- Licensed Psychologist
- LICSW
- LMFT
- LPC
- MD
Arkansas
- CNP/CNS
- DO
- LCSW
- Licensed Psychologist
- LPC
- LPE-I
- MD
Florida
- ARNP
- BCBA-National Certification
- DO
- LCSW
- Licensed Psychologist
- LMFT
- LMHC
- MD
Kansas
- APRN/CNS APRN/NP
- DO
- LBA (with MO ABA)
- LCMFT
- LCP
- LCPC
- Licensed Psychologist
- LSCSW
- MD
Missouri
- ABA
- ARNP/CNS
- DO
- LCSW
- Licensed Psychologist
- LPC
- MD
Helpful Links
CAQH Guide
W-9
Facility Site Visit Form
BCBA Attestation
FAQ Line Therapists
